This page identifies the seller and operator of this website (KEEPMOMENTS) and provides the legal contact details required for transparency under EU law.
Seller
KEEP MOMENTS LTD
- Legal form: Private company limited by shares, incorporated in England and Wales (private company limited by shares).
- Company registration number (Companies House): 11909402
- Registered office: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom
- EU operational and contact address (orders, returns, and handling of consigned material): KEEP MOMENTS LTD, Wapienna 4A/2, 71-790 Szczecin, Poland
- Director authorised to represent the company: Michał Jerzy Lew
- E-mail: [email protected]
- Phone: +48 731 850 700
KEEPMOMENTS offers bespoke memorial and keepsake jewellery, made to order from material the customer consigns to our workshop. The pieces are handmade at our workshop in Szczecin, Poland.
VAT
KEEP MOMENTS LTD is not registered for VAT and holds no VAT identification number. Our pieces are bespoke items made from material the customer consigns to us, and each piece is an individually made one-off, a unique, one-of-a-kind (1/1) object made to that specific customer's specification from their own consigned material. On that combined basis (a bespoke product made from customer-consigned material, with each piece unique 1/1), no VAT is charged. The prices shown are the final price payable (net equals gross); no VAT is added or separately shown. The seller of every order is KEEP MOMENTS LTD, and every invoice or receipt for an order is issued by KEEP MOMENTS LTD and carries no VAT (no VAT line and no VAT amount are shown); the customer is never charged VAT. Any import duties or taxes that may apply to cross-border deliveries are indicated at checkout or borne under the applicable rules. A plain stock accessory sold on its own, with no consigned material and no personalisation (for example an extra chain), is treated as standard goods rather than under the basis described above.
Controller and EU contact point
The data controller is KEEP MOMENTS LTD, with its registered office at 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom. Order fulfilment, the handling of consigned material, dispatch, and returns take place at the company's EU operational establishment at Wapienna 4A/2, 71-790 Szczecin, Poland. This Szczecin establishment, together with the e-mail address [email protected], is the contact point for data subjects in the EU and EEA on data-protection matters. Details of how we process personal data are set out in our Privacy Policy.
Consumer dispute resolution
We aim to resolve any concern directly. If you have a complaint, please contact us first at [email protected] so that we can seek an amicable solution. Under Directive 2013/11/EU on alternative dispute resolution for consumer disputes, you are also entitled to refer an eligible dispute to a certified alternative dispute resolution (ADR) body in your EU/EEA Member State of residence. KEEP MOMENTS LTD is not obliged to participate in, and does not commit to, alternative dispute resolution proceedings before a consumer ADR body, but this does not affect your statutory rights.
Last updated: 15 June 2026
KEEP MOMENTS LTD · Registered office: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom · EU operational and contact address: Wapienna 4A/2, 71-790 Szczecin, Poland · Company registration number (Companies House): 11909402 · Director: Michał Jerzy Lew · E-mail: [email protected] · Phone: +48 731 850 700